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Reach 2

Woodside
Primary Academy

Raising Concerns

At Woodside we invite parents and carers to approach us with any queries, comments or concerns they may have; we take parents' views very seriously.

Our leadership team is very proactive in engaging with parents.  We ensure that parents or carers will be able to find us in the playground on both sites, before and after school every day, so please feel free to approach us to discuss anything you would like.

When dealing with any issues, we ensure the child's best interest lies at the heart of decided outcomes.

Please refer to the flowchart below that explains the process that parents need to follow to ensure all queries are dealt with swiftly and appropriately.

 

WOODSIDE PRIMARY ACADEMY PARENT/CARER QUERIES AND CONCERNS

 

Who can help me?

Step 1

Class teacher is the first point of contact for concerns regarding your child's behaviour, feelings, academic attainment or progress

Step 2

If you are not satisfied with the outcome of discussions with the teacher please contact the year group leader

Step 3

If you are not satisfied with the outcome of discussions with the year group leader please contact the assistant head teacher (AHT)

Step 4

If you are not satisfied with the outcome of discussions with the AHT, please contact the head of school:

Justine Heath – Bridge Site

Jill Rowlings – Forest Site

Ndidi Evans – Forest Site

Step 5

If you remain unhappy after this process, you may wish to write a formal complaint to the head teacher. Please ask at the office for our complaints policy.

Step 6

If you are not satisfied with the outcome of the head teacher’s investigation, you have the right to complain to the chair of the local governing body. Please write c/o the school. See our complaints policy for full details

 

FOREST SITE

Wood Street, Walthamstow, E17 3JX

Tel: 020 8520 5168

Fax: 020 8509 4372

Email: school@woodside.waltham.sch.uk

BRIDGE SITE

Barrett Road, Walthamstow, E17 3ND

Tel: 020 8520 5168

Fax: 020 8509 4372

Email: school@woodside.waltham.sch.uk

FOREST SITE

Nursery Leader: Grace Munemo

Daycare Leader: Dawn Davidson

Reception Leader: Richard Worgan

Y1 Leader: Sarah Jones

Y2 Leader: Sasha DaCosta

Y3 Leader: Charlotte Decelis

BRIDGE SITE

Y4 Leader: Lucy Wylde

Y5 Leader: Jenni Marchant-Daisley

Y6 Leader: Emma Bradford, Charlotte Wheatley and Ravinder Mudhar

Assistant Head Teachers (AHT)

FOREST SITE             

Lema Osman and Charlotte Decelis

Assistant Head Teachers (AHT)

BRIDGE SITE

Emma Bradford, Charlotte Wheatley

Ravinder Mudhar and Sarah Raven